Quality politics
At INDUQUIM we are committed to the quality of the design and the production of cleaning products to guarantee the maximum satisfaction of our customers.
INDUQUIM has a Quality Management System based on the UNE-EN-ISO 9001: 2015 standard. The Management of INDUQUIM is committed to comply and to communicate to the following values and commitments:
- To obtain effective, reliable and high security products.
- Improve the service offered to our customers by delivering the products within the required deadlines and conditions.
- To prioritize prevention and control in products and tasks.
- Promote a culture in the organization aimed for a continuous improvement, updating our internal processes and codes of good practices, and increasing efficiency, as the quality of our products and the expectations of our customers.
- Comply with the requirements of the client, the legal and mandatory regulations and those that are established internally.
- Encourage the participation of workers and their personal and professional developments.
Quality is a commitment and responsibility of all the personnel of INDUQUIM, who participates actively in the maintenance and continuous improvement of the Quality Management System.
The Management is committed to have the human resources and infrastructure that is necessary to meet the requirements of the activities that are developed and the objectives, and to continuously improve the effectiveness of our Quality Management System. This quality policy is reviewed annually for its adaptation to the context of the organization and strategic direction. We are communicating it and it is available to relevant stakeholders.